You can trigger the automatic sending of an email on an event such as the expiration of the membership.

To do this, use the automatic setting menu / mail and then Add button.
Set up your automatic mail by selecting the trigger you are interested in.

 

automatic mail

The triggers available to you are

  • Membership
  • End of membership
  • Product Expiration
  • Activity registration

Depending on the trigger selected other settings will be requested. For the End of Membership and Product Expiration events, you can specify the number of days before the date of the event triggering the mail sending. This allows you to send your mail X days before the event.

automatic mail detail

You can send a first mail 30 days before the end of the membership and a second 2 days before. If you enter a negative number of days the sending will be done after the event.

The sending of the automatic mails is done every night for the End of Membership and Product Expiration events, and in real time for the other events.