{"id":4809,"date":"2016-03-11T13:04:12","date_gmt":"2016-03-11T11:04:12","guid":{"rendered":"https:\/\/www.kananas.com\/en\/documentation-18\/communication\/tchat\/"},"modified":"2026-05-27T14:48:57","modified_gmt":"2026-05-27T12:48:57","slug":"chat","status":"publish","type":"page","link":"https:\/\/www.kananas.com\/en\/documentation\/communication\/chat\/","title":{"rendered":"Chat"},"content":{"rendered":"
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Thanks to chat, communication with your members becomes independent of time and place. Your contacts can communicate with your organization via their personal space, and you will receive a notification for every new message.<\/p>\n\n\n\n

To manage your discussions, use the Communicate\/Discussions view, which displays all exchanged messages and their responses. All managers with back-office access can reply to messages.<\/p>\n\n\n\n

To start a new conversation, select the person from the list at the top left and click on the green button.<\/p>\n\n\n

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<\/i> A green icon indicates that you have responded to the message.<\/p>\n\n\n\n

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In their personal space, the member only sees the conversations that concern them.<\/p>\n\n\n\n

On smartphone<\/h3>\n\n\n\n
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To learn more about Kananas communication features:<\/p>\n\n\n