{"id":4893,"date":"2016-02-26T17:11:49","date_gmt":"2016-02-26T15:11:49","guid":{"rendered":"https:\/\/www.kananas.com\/en\/documentation-48\/communication\/fusion-et-publipostage\/"},"modified":"2024-09-02T14:07:30","modified_gmt":"2024-09-02T12:07:30","slug":"mailing","status":"publish","type":"page","link":"https:\/\/www.kananas.com\/en\/documentation\/communication\/mailing\/","title":{"rendered":"Mailing"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">You can send a mailing from several places:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The contact list<\/li>\n\n\n\n<li>The communication menu<\/li>\n\n\n\n<li>A contact&rsquo;s folder<\/li>\n\n\n\n<li>An activity<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Mailing from the contact list<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Select your recipients by using the <strong>Search<\/strong> button, then check the folders in the list and use the collective action function <strong>Send mail<\/strong> located at the top of the page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Note: if you click on All, only the contacts on the current page will be selected.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"636\" src=\"http:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-37-34-SOA-club-Contact-1024x636.png\" alt=\"\" class=\"wp-image-5984\" title=\"\" srcset=\"https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-37-34-SOA-club-Contact-1024x636.png 1024w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-37-34-SOA-club-Contact-300x186.png 300w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-37-34-SOA-club-Contact-768x477.png 768w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-37-34-SOA-club-Contact-1536x953.png 1536w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-37-34-SOA-club-Contact-2048x1271.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Mailing from the communication menu<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In the Mailing tab, click the <strong>Send mail<\/strong> button.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"651\" src=\"http:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-41-31-SOA-club-Mailing-1024x651.png\" alt=\"\" class=\"wp-image-5987\" srcset=\"https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-41-31-SOA-club-Mailing-1024x651.png 1024w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-41-31-SOA-club-Mailing-300x191.png 300w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-41-31-SOA-club-Mailing-768x488.png 768w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-41-31-SOA-club-Mailing-1536x977.png 1536w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-41-31-SOA-club-Mailing-2048x1303.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Mailing from a contact folder<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Click on the <strong>Envelope<\/strong> button in the header.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"442\" src=\"https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-52-57-SOA-club-Contact-kevin-Asimov-1024x442.png\" alt=\"\" class=\"wp-image-5993\" srcset=\"https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-52-57-SOA-club-Contact-kevin-Asimov-1024x442.png 1024w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-52-57-SOA-club-Contact-kevin-Asimov-300x130.png 300w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-52-57-SOA-club-Contact-kevin-Asimov-768x332.png 768w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-52-57-SOA-club-Contact-kevin-Asimov.png 1496w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Mailing from an activity<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Click on the <strong>Envelope<\/strong> icon or select contacts and use the <strong>Send mail<\/strong> function at the top of the page.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"651\" src=\"https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-53-46-SOA-club-Planning-Yoga-Nidra-Retreat-1024x651.png\" alt=\"\" class=\"wp-image-5994\" srcset=\"https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-53-46-SOA-club-Planning-Yoga-Nidra-Retreat-1024x651.png 1024w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-53-46-SOA-club-Planning-Yoga-Nidra-Retreat-300x191.png 300w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-53-46-SOA-club-Planning-Yoga-Nidra-Retreat-768x488.png 768w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-53-46-SOA-club-Planning-Yoga-Nidra-Retreat-1536x977.png 1536w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-53-46-SOA-club-Planning-Yoga-Nidra-Retreat-2048x1303.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Composing the email<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Once the recipients are selected, the following window allows you to enter the title and content of your email and to modify the list of recipients.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"651\" src=\"https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-55-08-Association-Manager-1024x651.png\" alt=\"\" class=\"wp-image-5995\" srcset=\"https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-55-08-Association-Manager-1024x651.png 1024w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-55-08-Association-Manager-300x191.png 300w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-55-08-Association-Manager-768x488.png 768w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-55-08-Association-Manager-1536x977.png 1536w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-55-08-Association-Manager-2048x1303.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"roundDiv has-base-background-color has-background wp-block-paragraph\">Recipients that appear crossed out have either requested to no longer receive your emails or have an invalid email address. The email will not be sent to them.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">Modifying recipients: by clicking the recipients button, you can select them by typology. The number of people matching your criteria is displayed at the top right of the window.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"651\" src=\"https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-56-33-Association-Manager-1024x651.png\" alt=\"\" class=\"wp-image-5996\" srcset=\"https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-56-33-Association-Manager-1024x651.png 1024w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-56-33-Association-Manager-300x191.png 300w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-56-33-Association-Manager-768x488.png 768w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-56-33-Association-Manager-1536x977.png 1536w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-56-33-Association-Manager-2048x1303.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Writing tools<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Template documents:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">For recurring mailings, we recommend using template documents, which have the advantage of being reusable. Template documents are accessible via the <a href=\"https:\/\/www.kananas.com\/en\/documentation\/communication\/mail-merge\/\" data-type=\"page\" data-id=\"5999\">communication\/templates<\/a> menu. In this section, you&rsquo;ll find an editor for formatting documents, allowing the addition of dynamic fields (name, address&#8230;). These documents can then be used for your electronic mailings and paper <a href=\"https:\/\/www.kananas.com\/en\/documentation\/communication\/mail-merge\/\" data-type=\"page\" data-id=\"5999\">mail merge<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To use a template document, click the <strong>Template<\/strong> button, and the content will be inserted into the body of the email.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Dynamic fields:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">This feature allows you to insert a dynamic field, such as a first name, into your email, which will be replaced by the value from the contact&rsquo;s folder when the email is sent.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Insert a link:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">By using the designated buttons, you can insert a link to a document from Drive or to an activity in your email.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Insert an image:<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Thanks to the Image button, you can insert an image stored in Kananas&rsquo; Drive, such as your signature, into your email. It is also possible to insert an image from its URL by using the Image button in the editor&rsquo;s toolbar.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Mailing tracking<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For real-time tracking of your email sending, click on <strong>Communicate<\/strong>, then <strong>Mailing<\/strong> tab.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"651\" src=\"http:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-41-31-SOA-club-Mailing-1024x651.png\" alt=\"\" class=\"wp-image-5987\" title=\"\" srcset=\"https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-41-31-SOA-club-Mailing-1024x651.png 1024w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-41-31-SOA-club-Mailing-300x191.png 300w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-41-31-SOA-club-Mailing-768x488.png 768w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-41-31-SOA-club-Mailing-1536x977.png 1536w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-41-31-SOA-club-Mailing-2048x1303.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">You will get more details by clicking on the title of your email. You will then know who opened the email (if the recipient accepts HTML format emails and image display), who unsubscribed from your mailing lists, if the email was blocked, if the recipient clicked on one of the links in your email, and if the recipient&rsquo;s address is invalid.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is a good way to measure the relevance of your communications.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"2742\" height=\"1744\" src=\"https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-56-33-Association-Manager-2.png\" alt=\"\" class=\"wp-image-5997\" title=\"\" srcset=\"https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-56-33-Association-Manager-2.png 2742w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-56-33-Association-Manager-2-300x191.png 300w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-56-33-Association-Manager-2-1024x651.png 1024w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-56-33-Association-Manager-2-768x488.png 768w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-56-33-Association-Manager-2-1536x977.png 1536w, https:\/\/www.kananas.com\/en\/wp-content\/uploads\/sites\/2145\/2024\/09\/Screenshot-2024-09-02-at-13-56-33-Association-Manager-2-2048x1303.png 2048w\" sizes=\"auto, (max-width: 2742px) 100vw, 2742px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">To learn more about Kananas communication features:<\/p>\n\n\n<ul class=\"wp-block-page-list\"><li class=\"wp-block-pages-list__item\"><a class=\"wp-block-pages-list__item__link\" href=\"https:\/\/www.kananas.com\/en\/documentation\/communication\/mail-merge\/\">Mail Merge<\/a><\/li><li class=\"wp-block-pages-list__item\"><a class=\"wp-block-pages-list__item__link\" href=\"https:\/\/www.kananas.com\/en\/documentation\/communication\/mailing\/\">Mailing<\/a><\/li><li class=\"wp-block-pages-list__item\"><a class=\"wp-block-pages-list__item__link\" href=\"https:\/\/www.kananas.com\/en\/documentation\/communication\/sms\/\">Sms<\/a><\/li><li class=\"wp-block-pages-list__item\"><a class=\"wp-block-pages-list__item__link\" href=\"https:\/\/www.kananas.com\/en\/documentation\/communication\/chat\/\">Chat<\/a><\/li><li class=\"wp-block-pages-list__item\"><a class=\"wp-block-pages-list__item__link\" href=\"https:\/\/www.kananas.com\/en\/documentation\/communication\/automatic-emails\/\">Automatic emails<\/a><\/li><li class=\"wp-block-pages-list__item\"><a class=\"wp-block-pages-list__item__link\" href=\"https:\/\/www.kananas.com\/en\/documentation\/communication\/polls-and-voting-forms\/\">Polls and Voting: Forms<\/a><\/li><li class=\"wp-block-pages-list__item\"><a class=\"wp-block-pages-list__item__link\" href=\"https:\/\/www.kananas.com\/en\/documentation\/communication\/whatsapp\/\">WhatsApp<\/a><\/li><\/ul>","protected":false},"excerpt":{"rendered":"<p>You can send a mailing from several places: Mailing from the contact list Select your recipients by using the Search button, then check the folders in the list and use the collective action function Send mail located at the top of the page. Note: if you click on All, only the contacts on the current &#8230; <a title=\"Mailing\" class=\"read-more\" href=\"https:\/\/www.kananas.com\/en\/documentation\/communication\/mailing\/\" aria-label=\"En savoir plus sur Mailing\">Lire la suite<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":4887,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","footnotes":""},"class_list":["post-4893","page","type-page","status-publish"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.kananas.com\/en\/wp-json\/wp\/v2\/pages\/4893","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kananas.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kananas.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kananas.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kananas.com\/en\/wp-json\/wp\/v2\/comments?post=4893"}],"version-history":[{"count":8,"href":"https:\/\/www.kananas.com\/en\/wp-json\/wp\/v2\/pages\/4893\/revisions"}],"predecessor-version":[{"id":6001,"href":"https:\/\/www.kananas.com\/en\/wp-json\/wp\/v2\/pages\/4893\/revisions\/6001"}],"up":[{"embeddable":true,"href":"https:\/\/www.kananas.com\/en\/wp-json\/wp\/v2\/pages\/4887"}],"wp:attachment":[{"href":"https:\/\/www.kananas.com\/en\/wp-json\/wp\/v2\/media?parent=4893"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}