Thanks to chat, communication with your members becomes independent of time and place. Your contacts can communicate with your organization via their personal space, and you will receive a notification for every new message.
To manage your discussions, use the Communicate/Discussions view, which displays all exchanged messages and their responses. All managers with back-office access can reply to messages.
To start a new conversation, select the person from the list at the top left and click on the green button.

A green icon indicates that you have responded to the message.
In their personal space, the member only sees the conversations that concern them.
On smartphone

To learn more about Kananas communication features: