Thanks to chat, communication with your members becomes independent of time and place. Your members can communicate with your organization via their personal space, you will receive a notification for each new message.
You have a main view displaying all the messages exchanged and their response. All managers with access to the backoffice can respond to messages.
When you click on reply you are redirected to the member’s folder. In the discussion tab of your folder you will find your old discussions and you can send a new message at the bottom of the page.
In their personal space, the contact only sees exchanges concerning them.
Example on smartphone Application
To learn more about communication